SHIPPING
I ship within the US, Canada, Australia, New Zealand and Europe. Orders within the US are usually fulfilled and shipped within 3-5 business days. International orders may take 1 - 2 weeks to be fulfilled and shipped. I do not have control over actual shipping times and cannot guarantee a delivery date. Because each order is made special for you once you order it, the fulfillment, shipping and delivery times can vary. Thank you in advance for your patience! If you have ordered multiple products, your order may arrive in separate shipments. Please note: buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
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If you are ordering for a specific occasion/ gift and need the product by a certain date, I recommend ordering 6 weeks prior to be extra safe.
FULFILLMENT
All of my products are made special for you once you order. This helps reduce overproduction and waste of materials. This means it may take little extra time for us to prepare your order and get it shipped. Mahalo for your patience and for supporting my art today!
RETURNS & Refunds
While we do not offer returns, if your product arrives damaged please send photos to aloha@loindaflow.com and we will get you a replacement or refund as soon as possible. I cannot offer refunds if your item arrives late or later than you expected. If your items is lost in transit, we can work to remedy the situation.